China First Packaging Machine Manufacturer

I purchased the VFC 350 powder packaging machine through Alibaba in 2017. I was amazed by newidea's fast delivery capability. It only took14 days from my order to the shipment of the machine. After the machine in Budapest, the installation and commissioning process were guided by the Jeff. I am very grateful for his professionalism and dedication. Until now, we have maintained close contact and deep friendship.

Not knowing too much about the machine, it took a long time for me to figure out what kind of machine suits me best. Catherine has given me great help and inspiration during this period. Through her patient work and guidance, I finally got the right machine. During the whole production process, she always updated the production state and progress. This allowed me to get the production process of the machine in real time, which made me feel relieved. The delivery process went smoothly. At last, in the process of installation, debugging and operation, the team of Catherine’s gave us very practical and valuable instructions. They sent two engineers for me to help me complete the installation and debugging, and taught my workers how to use and maintain the machine. I am very grateful for their efforts and hard work.

This is the first packaging machine that I bought from Tianjin Newidea Machinery, and I am very satisfied with the machine. The quality and service of their team is of great value and the machine was packed very well for transport. I would recommend this seller for a high-quality machine. And This is the first automatic packaging machine I bought. Jane and I had a fruitful exchange. The ordering and delivery process was smooth. After I received the machine, they provided me with remote video guidance to help me install and debug the machine. I really appreciate their work ethic.

Despite the time difference between China and the Netherlands, the communication with Anita is perfect. Very satisfied with this order, the machine runs smooth and stable. Anita was very kind to send me the photos and the video to show me how to install and adjust the machine. It is always satisfying to do business with Newidea.